As a family business, we offer family-focused and fun aquatic experiences. Since we’re family-owned and operated, we’ve never been happier to be doing what we love.
We cater both water sports (water-based sports and games) and water-related activities (such as kayaking and canoeing) at our home in Westfield, MA.
The key word is fun. It all started about a year ago with a family trip to the Cape Cod Canal for a family canoe trip. One of the great things about our business is that we’re not only fun to be around, but we are fun to work with. We care about the people who come to our water-based activities and we want to make it fun for them. Every day our employees are happy to be helping their guests enjoy themselves.
People are always asking me how we do it, and my favorite part of that is how it works. We have an online registration system where guests can sign up for our classes and activities, a system that makes registering for other events easy. The people who register for classes, activities, and the like are also allowed to use our online registration system for their own activities. The same is true for the employees who use our online registration system.
The problem is that not all our employees are registered, or that a lot of people don’t know how to register for the online system. I love my staff members because they are always trying to figure out how to use our online system, and they are always so helpful. You can tell they are really enjoying themselves because they are all wearing cool T-shirts that say, “I Love My Job.